Privacy Policy

This Privacy Policy provides information about how ALOF (hereinafter “we”, “our company”) collects and uses your personal data. The policy has been prepared in accordance with the legislation of the Republic of Azerbaijan and applies to data collected through ALOF’s website, mobile applications, physical stores, and other services.

1. What Data We Collect

We may collect the following personal data:

  • Personal information: name, surname, date of birth, email address, phone number, physical address;
  • Account information: username, password;
  • Internet and device data: IP address, browser type, device type, and visited pages;
  • Purchase history: products ordered, prices, and purchase dates;
  • Marketing preferences: subscription to email notifications.

2. How We Use Your Data

We use the collected data for the following purposes:

  • To process and fulfill your orders;
  • To inform you about promotions and updates (only with your consent);
  • To improve service quality and personalize user experience;
  • To fulfill our legal obligations as required by law;
  • To ensure the security of our website and systems.

3. Who We Share Your Data With

Your data may be shared with the following parties:

  • Service providers (e.g., courier companies);
  • International technology providers (only for technical purposes and with appropriate legal safeguards);
  • Companies within the ALOF group – only for the same purposes;
  • Third parties with your permission or at your direction.

4. Data Retention Period

Data is stored as required by law or for as long as necessary for our purposes:

  • For active users – 10 years from the date of last activity;
  • For marketing consents – until consent is withdrawn;
  • Cookies – up to 13 months.

5. Your Rights

According to Azerbaijani legislation, you have the right to:

  • Request correction or deletion of your data;
  • Opt out of marketing communications at any time;
  • Withdraw your consent to data processing.
  • To exercise these rights, you can contact us via the information below.

6. Cookies and Management

Cookies are used on the site. This technology:

  • Helps personalize the site for you;
  • Manages advertisements;
  • Collects user statistics.
    You can disable cookies via your browser settings.

7. Changes and Updates

This policy may be updated from time to time. Changes come into effect from the date they are posted on our website.

Contact Information